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Categories
Main Category
Asian Retail Excellence Awards
R1. Retailer of the Year:
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Recognizing the best overall retailer for exceptional customer engagement, service, and overall shopping experience.
R2. Online Retailer of the Year:
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Honoring online retailers that provide outstanding customer engagement, user experience, and e-commerce services.
R3. Brick-and-Mortar Retailer of the Year:
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Celebrating physical retail stores that excel in customer engagement, in-store experience, and community involvement.
R4. Customer-Centric Retailer:
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Recognizing retailers that prioritize customer-centric practices and deliver an exceptional customer experience.
R5. Sustainable Retailer:
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Honoring retailers that engage customers in sustainable and environmentally responsible shopping practices.
R6. Innovation in Retail Technology:
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Celebrating retailers that effectively use innovative technology to enhance customer engagement, both online and in-store.
R7. E-commerce Customer Engagement:
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Recognizing online retailers that effectively engage customers through digital platforms, personalized recommendations, and interactive shopping experiences.
R8. Customer Feedback Integration:
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Honoring businesses that actively collect and utilize customer feedback to improve retail services and operations.
R9. Accessibility and Inclusivity Engagement:
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Celebrating retailers that prioritize accessibility and inclusivity for customers with diverse needs.
R10. Community and Neighborhood Engagement:
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Recognizing retailers that actively engage with local communities and contribute positively to neighborhoods.
R11. Omnichannel Customer Engagement:
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Honoring retailers that effectively engage customers across multiple sales channels, creating a seamless shopping experience.
R12. Customer Loyalty and Rewards Program:
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Celebrating retailers with successful customer loyalty programs that engage and retain customers.
R13. Innovative Visual Merchandising:
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Recognizing retailers that engage customers through creative and innovative visual merchandising and store layouts.
R14. Retail Customer Service Excellence:
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Honoring retail staff or teams that consistently provide exceptional customer service, responsiveness, and problem-solving.
R15. Customer Engagement through Personalization:
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Recognizing retailers that effectively engage customers through personalized product recommendations, marketing, and customer service.
R16. Retail Marketing Campaign of the Year:
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Celebrating marketing campaigns that effectively engage customers and drive sales and loyalty.
R17. In-Store Event and Promotion Engagement:
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Recognizing retailers that engage customers through in-store events, promotions, and customer experiences.
R18. Retail Educational Initiatives in Customer Engagement:
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Honoring educational programs, training, or initiatives that contribute to the professionalism of customer engagement in the retail sector.
R19. Best Overall Shopping Mall
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Recognizes the shopping mall that excels in all aspects, including tenant mix, customer service, ambiance, and overall visitor experience.
R20. Best Mall Management Team
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Honors the management team that has demonstrated outstanding performance in managing the mall, including tenant relationships, marketing, and operations.
R21. Best Mall for Customer Experience
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Awards the mall that provides exceptional customer service, facilities, and overall visitor satisfaction.
R22. Best Retail Mix (For shopping Malls)
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Recognizes the mall with the most balanced and appealing mix of retailers, providing a diverse shopping experience.
R23. Best Retail Innovation
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Awards the mall that has introduced innovative retail concepts or technologies that enhance the shopping experience.
Submission Process & Judging Criteria
Entry Form Completion
Participants must complete the official nomination form, providing:
• Name of the retail initiative, category, brand name, and team members involved
• A concise overview of the initiative or campaign
Supporting Materials Submission
☛ Upload all relevant materials (presentations, images, reports, etc.) to Google Drive
☛ Ensure files are publicly accessible, and paste the shareable link in the nomination form
☛ Optional: Include YouTube links for store walkthroughs, customer experience videos, or campaign footage
Required & Recommended Supporting Documents
Suggested for All Entries:
• Retail Initiative Summary or Concept Note (Max 500 words)
• Photographs of Retail Setup / Storefronts / Visual Merchandising / Digital Interfaces
• Timeline of Campaign or Initiative Rollout
• Problem Statement & Objective addressed by the initiative (e.g., footfall drop, in-store engagement, omnichannel sync)
Optional but Strongly Recommended:
• Sales Impact Data or KPIs (footfall, conversions, AOV, etc.)
• Customer Testimonials or Feedback Reports
• Awards, Media Coverage, or Third-Party Recognition
• Performance Dashboards / In-store Analytics / CRM Reports
• Screenshots of Apps or Omnichannel Integration (if applicable)
• Store Layout Maps, Visual Merchandising Plans, or Campaign Creatives
• Case Studies or Noteworthy Execution Strategies
• Sustainability Certifications (green retailing, eco-packaging, etc.)
Entry Form Completion
Participants must complete the official nomination form, providing:
• Name of the retail initiative, category, brand name, and team members involved
• A concise overview of the initiative or campaign
Supporting Materials Submission
☛ Upload all relevant materials (presentations, images, reports, etc.) to Google Drive
☛ Ensure files are publicly accessible, and paste the shareable link in the nomination form
☛ Optional: Include YouTube links for store walkthroughs, customer experience videos, or campaign footage
Required & Recommended Supporting Documents
Suggested for All Entries:
• Retail Initiative Summary or Concept Note (Max 500 words)
• Photographs of Retail Setup / Storefronts / Visual Merchandising / Digital Interfaces
• Timeline of Campaign or Initiative Rollout
• Problem Statement & Objective addressed by the initiative (e.g., footfall drop, in-store engagement, omnichannel sync)
Optional but Strongly Recommended:
• Sales Impact Data or KPIs (footfall, conversions, AOV, etc.)
• Customer Testimonials or Feedback Reports
• Awards, Media Coverage, or Third-Party Recognition
• Performance Dashboards / In-store Analytics / CRM Reports
• Screenshots of Apps or Omnichannel Integration (if applicable)
• Store Layout Maps, Visual Merchandising Plans, or Campaign Creatives
• Case Studies or Noteworthy Execution Strategies
• Sustainability Certifications (green retailing, eco-packaging, etc.)
